Tag: finance and banking
Tech Giants vs Banks. Who will be the Winner?
UK watchdog says Big Tech pose biggest threat to banks. Amazon, Google and other Big Tech companies could compete with banks in basic products and undermine their ability to offer free accounts, Britain’s financial watchdog said. The Financial Conduct Authority published its final report on its study of retail banking business models; saying new payments…
OCBC Bank – a Digital Transformation Success Story
OCBC Bank’s digital transformation is bearing fruit, with costs down and more customers transacting online. But the bank will not create digital banks, nor apply for an Internet bank license in Hong Kong. OCBC does not believe in focusing on digital banking but in digital transformation throughout the bank. OCBC has been spending more on…
Synchrony Financial: a Digital Transformation Case Study
Financial service customers expect full and instant access to all of their credit information in their moment of need from any device. And they assume their transactions will be secure. Synchrony is now using AI to improve customer services and help process and secure millions of credit card transactions per day across more than 74…
JP Morgan & Chase Co – The Digital Transformation Case Story
JPMorgan is rebuilding its consumer business model to create a “digital everything” strategy that trades short-term losses for long-term profits. With $2.6 trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing…
BBVA – The Digital Transformation of a Spanish Bank
BBVA, a Spanish bank, has been transforming his organization towards an Agile business since 2014. They started implementing Agile in projects with multidisciplinary teams. The change was not easy but it had its impact in quality, employee engagement and productivity. The model was extended to all the teams developing new solutions – 3.600 people. However,…