Tag: Visual Search

Wayfair
InCase Stories

Digital Transformation in an Ecommerce: Wayfair

Wayfair is an ecommerce company using AI technology, including computer vision, to improve customer service. The home goods retailer, which had $6.7 billion in revenue last year, serves more than 15 million active customers. “In categories like furniture and decor, it can be difficult to precisely describe an item in mind, especially in a way…