Digital Transformation : Case Study in Education Sector
Challenge
The institution aims to attain an enrollment of 300,000 students by 2022 at scale.
Initiative
The executive vice president for technology and transformation at the university is working with a B2B partner to develop a competency-based learning program that can be delivered in just 45 days. The team is digitalizing how the student progresses from enrollment to course completion — all with the goal of driving down competency program costs to about $1,000 per year.
Result
The university’s digitalization initiatives already give it a 60% market reach. “We are driving an enormous amount of change very quickly with success,” says the VP. “We’re disrupting not only ourselves, but also the industry.”
Source: Gartner CIO Agenda Report 2019
#Technology #CustomerExperience
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