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Erica BoA
InCase Stories

Bank of America’s AI powered Virtual Assistant Erica

“The personalized, proactive and predictive nature of Erica’s guidance is what will continue to make the solution unique and powerful,” said David Tyrie, the head of advanced solutions and digital banking at Bank of America. “It’s been a solid first year, but we’re just beginning to scratch the surface of Erica’s full potential to transform…
Digital India
InBlog Post

Digital Accelerator Hubs in India

To accelerate the #digitaltransformation in India especially among the SMEs, Digital Accelerator Hubs (DAH) should be setup in every zone especially where industrial corridors are quite prominent. The primarily focus of the DAH should be: 1. To educate and train the leadership of the SMEs on the latest digital transformation 2. To provide access to…
CIO
InCase Stories

University Delivers a Transformative Digital Education Model

Digital Transformation : Case Study in Education Sector Challenge The institution aims to attain an enrollment of 300,000 students by 2022 at scale. Initiative The executive vice president for technology and transformation at the university is working with a B2B partner to develop a competency-based learning program that can be delivered in just 45 days….
Pitney Bowes Digital Transformation
InCase Stories

Pitney Bowes: Digital Transformation Strategy Case Study

In a pivot toward shipping and e-commerce technology, Pitney Bowes has implemented a digital transformation strategy that’s arguably setting the new industry standard. Of course, no digital transformation can be called truly successful if it’s not driving business results. After years of stalled growth, in 2018 Pitney Bowes saw its 2nd consecutive year of revenue…
InBlog Post

Tech Giants vs Banks. Who will be the Winner?

UK watchdog says Big Tech pose biggest threat to banks. Amazon, Google and other Big Tech companies could compete with banks in basic products and undermine their ability to offer free accounts, Britain's financial watchdog said. The Financial Conduct Authority published its final report on its study of retail banking business models; saying new payments...
cashless cardless banking
InBlog Post

Cashless, Cardless, Contactless Banking

Change is the only constant thing in this world. And money is the best example to illustrate this. From the time goods were exchanged called Barter Exchange to Metal Money like copper, bronze or gold to Paper Money, the form of money kept on evolving with human evolution and human needs. In the recent history,...
InBlog Post

NeoBanks: A New Wave of Growth Disrupting the Banks

Innovation, technological disruption and wave of digital transformation have hit the banking and financial industry very severely after a decade old financial crisis. According to Gartner by 2030, 80% of heritage financial services firms will go out of business, become commoditized or exist only formally but not competing effectively. The analyst says these firms will...
Innovation labs
InBlog Post

Innovation: Be Bold, Be Agile, But Build Trust

What’s the one word comes to your mind when you hear: Innovation? Change. Change means transformation, revolution, new product, novelty, unconventionality, a shakedown etc. etc. That’s the perception we have about innovation (mainly technological innovation). But is the CHANGE easy to conceive or develop or implement? No, not at all. Change is the most resistive...
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